Regulatory Notice

Last updated: April 2026

This page explains the regulatory posture of AccrueLabs, the compliance obligations that apply to the Service, and the jurisdictions in which we currently do not offer access. Please review it carefully.

1. Regulatory Status

AccrueLabs operates a technical, non-custodial-by-design automation layer on top of a regulated third-party exchange (MEXC Global). Pool assets are held in platform-operated MEXC sub-accounts. The Service is not an offering of securities, a collective investment scheme, or a regulated investment product in the jurisdictions in which it is made available. We do not solicit investment, guarantee returns, or provide investment advice.

The regulatory treatment of automated market-making and crypto-asset services is evolving rapidly, particularly under the EU Markets in Crypto-Assets Regulation (MiCAR) and comparable national frameworks. We continuously reassess our obligations and will adjust our operating model (including licensing, where required) to remain compliant. If and when a specific authorisation is obtained, it will be disclosed on this page.

2. AML / KYC Policy

AccrueLabs maintains an Anti-Money-Laundering (AML) and Know-Your-Customer (KYC) program proportionate to the size and risk profile of user activity. We may require identity verification, enhanced due diligence, or source-of-funds documentation:

  • before processing withdrawals above defined thresholds;
  • when aggregate deposits or withdrawals exceed pre-set monitoring limits;
  • where transaction patterns trigger risk-based alerts (e.g. unusual volume, rapid in-out flows, high-risk counterparties);
  • whenever required by applicable law.

Acceptable documentation typically includes:

  • a valid government-issued photo ID (passport, national ID, or driving licence);
  • proof of address issued within the last three (3) months;
  • source-of-funds evidence (payslip, bank statement, audited accounts, or equivalent);
  • ongoing transaction monitoring and periodic re-verification.

Failure to provide requested information or reasonable cooperation with compliance checks may result in withdrawal delays, account restrictions, or closure.

3. Restricted Jurisdictions

AccrueLabs does not offer the Service, and access should not be attempted, from the following jurisdictions due to regulatory or sanctions-related restrictions:

  • United States of America (and its territories);
  • Canada;
  • United Kingdom;
  • Mainland China, Hong Kong SAR;
  • Russia, Belarus;
  • Iran, North Korea (DPRK), Syria, Cuba;
  • any jurisdiction subject to comprehensive EU, UN, UK, or US OFAC sanctions.

This list is non-exhaustive and may be updated at any time. Users are solely responsible for ensuring that their use of the Service complies with the laws of their jurisdiction of residence and citizenship. Attempting to access the Service from a restricted jurisdiction, including through VPN, Tor or similar tools, is a breach of these Terms and may result in account closure and forfeiture of any remaining balance to the extent required by law.

4. Tax Obligations

Users are solely responsible for determining, declaring and paying any tax arising from the use of AccrueLabs. Gains generated through market making may be treated as capital gains, miscellaneous income, business income or otherwise, depending on your jurisdiction and personal circumstances. AccrueLabs does not provide tax advice. We strongly recommend consulting a qualified tax professional.

On request, we will provide an account statement summarising your deposits, withdrawals, realised profit and fees for a given period to support your tax reporting.

5. Sanctions Compliance

AccrueLabs complies with all applicable sanctions regimes, including those administered by the European Union, the United Nations, the United Kingdom Office of Financial Sanctions Implementation (OFSI) and the U.S. Office of Foreign Assets Control (OFAC). We screen users against applicable sanctions lists at onboarding and on an ongoing basis. We may freeze, block or reverse transactions, and close accounts, where required to comply with sanctions law.

6. Complaints

If you have a complaint about the Service, please contact us at [email protected] with a clear description of the issue and any relevant supporting information. We will acknowledge your complaint within five (5) business days and aim to provide a substantive response within thirty (30) days. If you are not satisfied with the outcome, you may be entitled to refer the matter to the competent authority or alternative dispute-resolution body in your jurisdiction.

7. Regulatory Updates

The regulatory environment for crypto-asset services continues to evolve. We monitor developments across the jurisdictions in which we operate (in particular MiCAR in the EU) and will update this notice as material changes occur. Significant changes that affect users directly will be communicated by email or an in-platform notice.

8. Contact

For questions about this Regulatory Notice, contact us at [email protected].